The hotel offers amenities for your comfortable stay and unforgettable experiences
Functional Elegance
“Every detail in the room worked flawlessly, from the stylish lighting to the efficient fridge. It truly felt like a functional yet elegant retreat.” view full review
Luxurious Shower
“The marble shower tiles provided a touch of luxury, and the water pressure was excellent, making every shower a refreshing experience.” view full review
Early Breakfast Delight
“I appreciated being offered an early breakfast, which was not only accommodating but also a great way to kickstart our day with good food.” view full review
Spacious Comfort
“The room was surprisingly spacious, allowing ample room for our luggage while still maintaining a cozy atmosphere that made our stay very comfortable.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Housekeeping
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Business
Fax/Photocopying
Children
Cots
Spa & Leisure
Leisure/ TV room
Room features
Heating
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
68-70 Queensborough Terrace,
London,
United Kingdom,
W2 1RT,
Greater London
Map view
street view
68-70 Queensborough Terrace,
London,
United Kingdom,
W2 1RT,
Greater London
City landmarks
Park
Hyde Park
1.9
km
Garden
Buckingham Palace
3.2
km
Museum
Victoria and Albert Museum
2.3
km
Museum
Science Museum
2.0
km
Museum
Natural History Museum
2.1
km
Marylebone Rd
Madame Tussauds London
2.4
km
Park
Kensington Gardens
770 m
87-135 Brompton Rd
Harrods
2.0
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
4.6
km
Museum
The British Museum
4.1
km
Event hall
Royal Albert Hall
1.5
km
Monument
The Albert Memorial
1.3
km
Gallery
Wallace Collection
2.3
km
Praed St
Paddington
1.1
km
Art object
Sherlock Holmes Museum
2.3
km
Westbourne Grove
Westbourne Grove
1.3
km
Museum
Design Museum
2.2
km
LondonEngland
Bayswater
800 m
Museum
Apsley House
2.5
km
Monument
Peter Pan Statue
690 m
Park
Holland Park
2.1
km
Oxford Street
Oxford Street
2.8
km
Great Central House
Marylebone
2.6
km
Store
Kensington High Street
1.6
km
Fountain
Princess Diana Memorial Fountain
1.4
km
London W2England
Notting Hill
1.5
km
Museum
Leighton House Museum
2.4
km
Nearby
Palace
Kensington Palace
450 m
Kensington Gardens
Elfin Oak
450 m
Restaurants
Taza Kebab House
340 m
Bayswater 35A Queensway
Pat's Cafe
330 m
19 Leinster Terrace
Restaurant 40's
370 m
40 Queensway
Waffle House London
280 m
21 Queensway
Amorino Queensway
330 m
21 Queensway
Normah's
340 m
Normahs 23-25 Queensway Queensway Market
Tuk Tuk Thai Noodle Bar
420 m
54 Queensway
Fentons Bayswater
260 m
127 Bayswater Road
The Waffle Factory
460 m
58 Queensway
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
great location
clean rooms
indifferent service
untruthful staff member
7.2/10
Very good
Rooms
7.7
Location
8.8
Service
6.8
Dining
6.2
Guest reviews
7.2/10
based on 9 reviews
3.5/5
based on 691 reviews
7.9
7.9/10 based on 2748 reviews
#630 of 1,196 hotels in London based on Tripadvisor
Gerald
United Kingdom,
April
2024
7.8/10
I had a great experience at the hotel. The rooms were clean and had all the amenities we needed, which was very helpful to drown out the noise from the people next door. The location was excellent, right across from Kensington Gardens and Palace, and there were plenty of restaurants close by. However, the service was a bit indifferent except for one staff member, 'Samy,' who was untruthful and not pleasant to deal with.
Rooms
8.0
The rooms were clean, reasonable in size, and had very good shower and heating facilities.
Service
7.0
The service was overall good, except for one staff member, 'Samy,' who was awful and untruthful.
Location
9.0
The hotel's location was excellent, right across from Kensington Gardens and Palace, and had good access to the tube and food options.
Dining
7.0
The dining options were satisfactory, with a decent variety of items to choose from.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
great location
indifferent service
Norman
United Kingdom,
February
2024
7.4/10
The hotel is conveniently located near various restaurants and pubs, close to underground stations, and also offers a peaceful setting by Kensington Gardens. The rooms are spacious and quiet, providing a comfortable stay, although the dining options may be somewhat limited. The service is accommodating, with helpful staff assisting with luggage needs. The hotel's facilities are functional, catering to essential needs but may lack diversity in dining choices.
Rooms
8.0
The rooms were large, comfortable, and surprisingly quiet, exceeding my expectations in size and comfort.
Service
7.0
The staff was very accommodating, especially with our luggage needs and on the day of our departure.
Location
9.0
The hotel is ideally situated near various dining options, underground stations, and Kensington Gardens, making it a great choice for leisurely walks and easy transportation access.
Dining
6.0
The dining experience was functional, offering basic choices, but might lack variety in options.
Facilities
7.0
The hotel's facilities are satisfactory, meeting essential needs but may not provide extensive dining selections.
Colin
United Kingdom,
January
2024
7.8/10
The hotel rooms were cute but a bit small, suitable for those looking to explore London rather than staying in till late. The reminder about check-out time was a nice touch. The service was polite and accommodated an early check-in for me, despite being a bit unengaging at times. The location was excellent, with easy access to Kensington gardens and a wide range of restaurants, but the Wi-Fi issue might prevent a return. The dining experience was decent, lacking some variety in cold meats, but the staff was friendly. Overall, a charming hotel with some minor drawbacks to consider.
Rooms
7.0
The rooms were cute but a bit small.
Service
8.0
The service was polite and facilitated an early check-in for me.
Location
9.0
The location was excellent, close to Kensington gardens and various good value restaurants.
Dining
7.0
The dining was decent, lacking some variations in cold meats.
Facilities
8.0
The facilities were sufficient for a comfortable stay.
Milton
United States,
December
2023
7.2/10
The hotel had very comfortable and clean rooms with good amenities like a kettle, TV with plenty of channels, and a small fridge. However, the room could get excessively hot on the top floor due to direct sunlight. The service was a bit mixed, with some staff being unhelpful and grumpy, but others being prompt and accommodating. The location was excellent, surrounded by restaurants, pubs, and close to public transportation options. The dining experience was average, with room for improvement in the quality and variety of food. Overall, the hotel provided a satisfactory stay with room for enhancement in certain areas.
Rooms
8.0
The room was cozy and well-equipped with a comfortable bed, TV, and a little fridge.
Service
6.0
The staff had mixed attitudes; some were unhelpful and grumpy, while others were prompt and helpful when needed.
Location
9.0
The hotel's location was perfect for exploring the city, with easy access to restaurants, pubs, and public transportation.
Dining
6.0
The dining options were acceptable but could be enhanced with better quality and variety of food.
Facilities
7.0
The hotel's facilities were sufficient but could benefit from some enhancements.
Bonnie
United States,
November
2023
7.0/10
The hotel rooms were spacious and comfortable with a separate shower cubicle, but they needed updating and the noise from the road and ongoing renovation works across the street were disruptive during my stay. The service was a mixed experience with some rude staff, but others were very helpful, especially during breakfast service. The location was convenient for accessing sightseeing facilities, with easy access to public transport, although the noise level was impacted by party goers nearby. The dining options were decent, though the furniture was a bit worn. Overall, the hotel offered some value for money but could benefit from improvements in various areas.
Rooms
7.5
The rooms, with a separate shower cubicle, were spacious and comfortable but needed updating.
Service
6.5
The service was a mixed experience, with some staff being rude while others were very helpful, especially during breakfast service.
Location
7.0
The hotel's location was convenient for accessing sightseeing facilities with easy access to public transport, but the noise level from the road and party goers nearby was a downside.
Dining
6.5
The dining experience offered decent options but the furniture was a bit worn.
Facilities
7.0
The facilities were sufficient but could use some improvements to enhance the overall experience.
comfortable rooms
noisy surroundings
Robert
United States,
October
2023
7.0/10
The hotel is located in a convenient area, close to Kensington Gardens and tube stations, featuring spacious and well-equipped rooms. The service was pleasant and helpful, though a minor issue with noise disturbances. The dining experience was basic with limited options. Overall, good value for the price and location.
Rooms
8.0
My room was decorated with period features, very spacious, and had everything I needed. However, there were noisy guests slamming doors late at night and talking loudly outside my room, affecting my stay.
Service
7.0
The staff was pleasant and helpful, except for one man who walked into my room unexpectedly. Services like dry cleaning, housekeeping, grocery shopping, and tours/ticket assistance were available and efficient.
Location
9.0
The hotel's location was central, close to Paddington and Kensington Gardens, offering easy access to public transport and dining options nearby. Opposite Kensington Gardens and within a short walk to two tube stations.
Dining
5.0
The dining options were continental, but lacked accommodation for gluten-free diets. The breakfast was basic with a limited selection of items in a pleasant, airy room despite being in the basement.
Facilities
6.0
Robert
United Kingdom,
July
2023
6.6/10
I found the hotel to be located close to two underground stations making it convenient for exploring London. While the rooms were not soundproof and I could hear movement from other rooms, it was suitable for those mainly focused on sightseeing rather than spending much time in the hotel.
Rooms
7.0
The rooms were fine, suitable for people who come to see London and not hang out at the hotel.
Service
5.0
I encountered some challenges with the service as staff refused to change my room when I complained about noise from the next room. Their communication could have been more pleasant and professional.
Location
9.0
The hotel's location was excellent, close to Hyde Park, Kensington Park, and two tube stations, making it an ideal spot for exploring London.
Dining
6.0
The dining options were limited, but there were plenty of restaurants in the area to choose from, offering a variety of choices.
Facilities
7.0
The hotel provided basic facilities, nothing extraordinary, but sufficient for a comfortable stay.
Great location
Unprofessional service
John
United Kingdom,
June
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were nice and clean, although I had some disruptions at night due to noisy guests. The location was perfect for exploring London but lacked a bit in dining options. The service was friendly and helpful, making my stay comfortable.
Rooms
8.0
The rooms were larger than normal London rooms, clean, and had a small refrigerator, which was unexpected but a nice addition.
Service
9.0
The staff was very accommodating with our luggage and provided great travel advice and support throughout my stay.
Location
9.0
The hotel's location was ideal, near Hyde Park, Bayswater, and Queensway tube stations, making it convenient for sightseeing and transportation.
Dining
6.0
The dining experience was functional with a decent selection of items, but the quality of some offerings like the sliced bread was lacking.
Facilities
8.0
The hotel offers useful facilities like dry cleaning, housekeeping, grocery shopping service, and tours/ticket assistance, enhancing the overall guest experience.
Andrew
United Kingdom,
April
2023
7.8/10
I found the hotel to be conveniently located, with close access to tube stations and Kensington Gardens, making it a great spot for exploring the city. The rooms were clean and comfortable, although lacking in proper workspace setup. The staff was mostly helpful, but some adjustments could be made in their language use. The dining options were satisfactory, though not exceptional. The overall experience was good, especially considering the reasonable price.
Rooms
8.0
The room was incredibly clean and very comfortable. However, the setup made it challenging to sit at the desk properly.
Service
7.0
The staff was very accommodating and helpful with our luggage. It would have been better if they toned down their language and volume at times.
Location
9.0
The location was ideal, just a short walk to tube stations and directly across from Kensington Gardens, offering easy access to various attractions.
Dining
7.0
The dining options were fine, but the breakfast selection was not as impressive as expected.
Facilities
8.0
The facilities were decent, with convenient access to public transport and proximity to important landmarks.
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