Troy Hotel London, London

I had a great experience at the hotel. The rooms were clean and had all the amenities we needed, which was very helpful to drown out the noise from the people next door. The location was excellent, right across from Kensington Gardens and Palace, and there were plenty of restaurants close by. However, the service was a bit indifferent except for one staff member, 'Samy,' who was untruthful and not pleasant to deal with.

The hotel is conveniently located near various restaurants and pubs, close to underground stations, and also offers a peaceful setting by Kensington Gardens. The rooms are spacious and quiet, providing a comfortable stay, although the dining options may be somewhat limited. The service is accommodating, with helpful staff assisting with luggage needs. The hotel's facilities are functional, catering to essential needs but may lack diversity in dining choices.

The hotel rooms were cute but a bit small, suitable for those looking to explore London rather than staying in till late. The reminder about check-out time was a nice touch. The service was polite and accommodated an early check-in for me, despite being a bit unengaging at times. The location was excellent, with easy access to Kensington gardens and a wide range of restaurants, but the Wi-Fi issue might prevent a return. The dining experience was decent, lacking some variety in cold meats, but the staff was friendly. Overall, a charming hotel with some minor drawbacks to consider.

The hotel had very comfortable and clean rooms with good amenities like a kettle, TV with plenty of channels, and a small fridge. However, the room could get excessively hot on the top floor due to direct sunlight. The service was a bit mixed, with some staff being unhelpful and grumpy, but others being prompt and accommodating. The location was excellent, surrounded by restaurants, pubs, and close to public transportation options. The dining experience was average, with room for improvement in the quality and variety of food. Overall, the hotel provided a satisfactory stay with room for enhancement in certain areas.

The hotel rooms were spacious and comfortable with a separate shower cubicle, but they needed updating and the noise from the road and ongoing renovation works across the street were disruptive during my stay. The service was a mixed experience with some rude staff, but others were very helpful, especially during breakfast service. The location was convenient for accessing sightseeing facilities, with easy access to public transport, although the noise level was impacted by party goers nearby. The dining options were decent, though the furniture was a bit worn. Overall, the hotel offered some value for money but could benefit from improvements in various areas.